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Warranty Information

Below you will find the warranty information for all Calibre Fitness Products. If you are experiencing a problem with one of our products, please fill out a warranty claim form found here

 

 

CARDIO EQUIPMENT LIMITED WARRANTY

Frame 7 years
Display PCB 2 years
Key Pad 1 year
Motor Controller 2 years
Durable Wear Parts 1 year
Treadmill AC Drive Motor 3 years
Generator/EMS/ECB Brake 2 years
Other Parts Not Listed 1 year
Labour 2 years


Please Note:

  • Each treadmill requires a 10 AMP dedicated line/circuit to receive benefit of warranty
  • Excludes any damages caused by misuse or abuse of equipment.

 

 

STRENGTH TRAINING EQUIPMENT LIMITED WARRANTY

Frame Life time
Rotary Bearings, Weight Stacks, Pulleys, Guide Rods, Structural Moving Parts 2 years
Cables, Linear Bearings, Springs 1 year
Upholstery, Handgrips, All Other Items 6 months
Labour 2 years

 

 

WEIGHT TRAINING EQUIPMENT LIMITED WARRANTY

1 year warranty against faulty workmanship

  • Does not cover damage caused by misuse or neglect
  • Excludes wear and tear

 

 

CONCEPT-2 INDOOR ROWERS LIMITED WARRANTY

2 years parts only as provided by Jeff Sykes Racing

 

 


All other Calibre Fitness products and accessories are covered by a 6 month limited warranty.

 

Please note: Unless a product is specified as being 'Commercial Rated', it is assumed to be of 'Domestic' quality. A Domestic quality product is for home use only and is not covered under warranty for any other use, nor is the product covered for use by athletes or sports professionals.

 

 

CONDITIONS AND RESTRICTIONS

  • The warranty periods commence 5 x days after leaving the factory
  • This warranty applies only against defects discovered within the warranty period. Warranty claims need to be made within the warranty period
  • Parts repaired or replaced under the warranty terms will be covered for the remainder of the original warranty only
  • To claim under this warranty, the customer must notify Calibre Fitness within 30 days after the date of discovery of any defects and make the defected product available for visual inspection in any form for Calibre Fitness. Additionally, unaltered or undefaced serial tag must be shown along with the defected product
  • This warranty does not apply to damages caused by accident, misuse, improper service or non-Calibre modification
  • You are consenting to be bound by the following warranty terms and conditions
  • Proof of purchase is required in all cases
  • Conditions subject to change.


 

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